Last updated: 8 August 2026
Our commitment to privacy
Medihab respects your privacy and uses personal information only where there is a lawful reason to do so.
Information we collect
We may collect your name, billing and delivery address, email address, telephone number, account details, order history, warranty information, support enquiries, VAT-relief declaration information, marketing preferences and technical website information.
Why we use your information
We may use information to process and deliver orders, take payment, provide customer accounts, manage returns, refunds, warranties and support, meet legal obligations, prevent fraud and improve our services.
Lawful bases
We process information where necessary to perform a contract, comply with a legal obligation, pursue an appropriate legitimate interest or where you have given consent.
Marketing
Where the law allows us to send marketing, you can ask us to stop at any time.
Sharing information
We may share information where necessary with hosting and technology providers, payment processors, delivery providers, professional advisers and suppliers involved in fulfilling or supporting your order, or where required by law.
Retention and security
We retain information only as long as reasonably necessary and use reasonable technical and organisational measures to protect it.
Your rights
Under UK data-protection law you may have rights to access, correct or erase information, restrict or object to processing, receive portable data and withdraw consent. You may also complain to the UK Information Commissioner’s Office.
Cookies
Our website may use cookies and similar technologies needed to operate the site and, where permitted, support analytics or marketing.
Contacting Medihab
To make a privacy request or ask about this policy, contact Medihab using the details published on our website.